Shiftline AI Ltd is a single registered entity that operates all products under the Shiftline brand. The documents below govern enterprise data-processing arrangements. For general use of our products, see our Privacy Policy and Terms of Service.
Data processing documents
| Document | Description | Updated | Link |
|---|---|---|---|
| Data Processing Addendum (DPA) | Governs how Shiftline processes customer data as a Processor. Covers scope, security measures, sub-processing, data subject rights, and incident notification. | Feb 2025 | Download PDF |
| Sub-processors List | Current list of third-party sub-processors. Updated at least 30 days before any new sub-processor is engaged. | Feb 2025 | Download PDF |
| SCCs — Controller to Processor | UK/EU Standard Contractual Clauses for transfers where Shiftline acts as processor and the customer is the controller. Forms part of the DPA. | Oct 2024 | Download PDF |
| SCCs — Processor to Processor | UK/EU Standard Contractual Clauses for transfers where both parties act as processors. Forms part of the DPA. | Oct 2024 | Download PDF |
Child safety
Shiftline AI Ltd operates exclusively as a Data Processor. We do not operate consumer-facing products directly accessible to children, and we do not act as a Data Controller for any child data. Where customers deploy Shiftline technology in products that may be accessed by minors, responsibility for age-gating, parental consent, and compliance with applicable child protection laws (including COPPA and the UK Online Safety Act) rests with the customer as Data Controller.
Shiftline’s platform includes technical guardrails — including content filtering, prompt hygiene controls, and imagery analysis — that customers may configure as part of their own compliance obligations. These controls are provided as processor-level safeguards and do not constitute Shiftline assuming controller responsibilities.
To report a child safety concern related to a Shiftline-powered product, contact the relevant Data Controller (the operator of that product) in the first instance, or email [email protected] if you are unable to identify the operator.
Enterprise enquiries
If you require a signed DPA, custom SCCs, a Master Services Agreement, or a security review as part of your procurement process, contact us at [email protected]. We will respond within 5 business days.
Shiftline AI Ltd
Company No. 15046282 · ICO Registration: ZB916195
71-75 Shelton Street, Covent Garden, London, WC2H 9JQ